Deliveroo to function as common after DoorDash acquisition
American meals, grocery, and retail supply platform DoorDash launched in Singapore right now (Oct 2), following the profitable acquisition of fellow meals supply big Deliveroo.
Tony Xu, CEO and co-founder of DoorDash, wrote in an open letter that the Deliveroo app will proceed to function as common. Slightly than the addition of DoorDash’s world scale and expertise, each firms could have the chance to serve extra folks in additional areas.
“That is the start of a brand new chapter, not the top of an outdated one.”
Xu immediately addressed three major teams for Deliveroo in his open letter: retailers, shoppers, and riders. Right here’s the principle gist of it:
- 7 million energetic shoppers: The corporate goals to enhance the person expertise, the place will probably be “even sooner, smarter, and extra pleasant.”
- About 178,000 Service provider companions: DoorDash goals to introduce extra instruments to assist them develop their companies via the platform, from enhancing buyer attain to enhancing operations.
- Roughly 130,000 riders: The agency states its intention to guard the pliability that riders have, whereas investing in enhancements reminiscent of higher mapping and providing new types of assist and safety to make sure deliveries are carried out in a neater, safer, and safer method.
Miki Kuusi, co-founder of Finnish meals supply platform Wolt—which DoorDash acquired in May 2022—will assume the CEO title for Deliveroo, on prime of his place because the Head of Worldwide with the American meals supply big.
“Having identified Will and others from the Deliveroo staff for a few years, I’ve all the time admired what they’ve constructed: a powerful model, a terrific product, and world-class operations,” stated Kuusi in a press launch.
“I wish to thank Will specifically for the whole lot he has accomplished for Deliveroo and the business as a complete. It’s exceptional what this staff has constructed and achieved. I couldn’t be extra excited to be taught from one another as we take our shared mission to the subsequent stage.”
Singapore was Deliveroo’s first worldwide cease in 2015
DoorDash was first based in 2013 within the US and has since expanded to over 30 international locations worldwide, establishing itself as one of many world’s main native commerce platforms. In the meantime, Deliveroo made its international debut in Singapore in 2015, with the intention of bringing on-demand meals from eating places that sometimes don’t supply takeaway providers, reminiscent of Pho Cease and Cedele.
Over the previous decade, Deliveroo has continued to develop its presence in Singapore, most not too long ago partnering with the city-state’s third-largest supermarket chain, Sheng Siong, this February. This collaboration was a step geared toward serving to each events keep aggressive and related, whereas providing Singaporeans a neater technique to store.
Nevertheless, it’s additionally essential to notice that meals supply platforms have turn out to be more and more aggressive and saturated through the years. foodpanda has downsized its team in recent years, whereas homegrown apps like WhyQ have struggled to ship regardless of their promising choices.
With the acquisition of Deliveroo, would DoorDash discover comparable success in Singapore because it did within the West and Down Underneath?
- Study extra about DoorDash and Deliveroo.
- Learn extra articles we’ve written on Singaporean companies here.
Featured Picture Credit score: DoorDash, Deliveroo Singapore
